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Why Does My Roof Only Leak Sometimes?

If your roof only leaks during certain storms or heavy rain, it still has a problem that needs fixing.

Your roof only leaks sometimes because the conditions required to trigger water entry are not present in every rain event. Intermittent roof leaks are almost always caused by specific combinations of rainfall intensity, wind direction, wind speed, temperature, or the volume of water pooling in a particular location. The most common culprits are failed or deteriorating flashings, cracked or displaced tiles, blocked valleys or box gutters, deteriorated ridge capping, and damaged roof penetration seals. Critically, a roof that leaks intermittently has a real and active fault. The fact that it doesn't leak every time does not mean the problem is minor or self-resolving. It means the fault is there and waiting for the right conditions to cause water damage again.

Noticing water stains, damp patches, or dripping water during certain weather conditions? It's time to arrange a professional roof inspection before the problem gets worse.

Most Common Causes of Roof Leaks

1. Failed or Deteriorating Flashings

A flashing that has partially separated, cracked, or lost its sealant will only allow water entry when water is pushed against it at sufficient pressure or volume.

2. Cracked, Slipped, or Displaced Tiles

A roof tile that is cracked, partially cracked, or that has slipped slightly out of its correct overlapping position creates a conditional water entry point.

3. Blocked or Partially Blocked Gutters, Valleys, and Box Gutters

When gutters and valleys are partially blocked with leaves, bark, moss, or other debris, water flow is impeded, and backing-up occurs. In heavy rain, the water volume exceeds what can move through the blockage, and water backs up to a level where it flows under the roofing material.

You should treat gutter and valley cleaning as an urgent priority, not a routine maintenance item to schedule eventually.

4. Deteriorated Ridge Capping

Cracked, crumbling, or separated ridge cap mortar creates gaps at the highest point of the roof. Like flashings, these gaps may not allow water entry in light or moderate rain that flows directly down the roof face. In wind-driven rain or sustained heavy downpours where water runs along the ridge rather than straight down, those gaps allow water to enter the roof directly at the peak.

5. Damaged or Deteriorated Seals Around Roof Penetrations

Skylights are a particularly common source of intermittent leaks. The seals around skylight frames are subject to significant thermal cycling because of the large temperature differences between inside and outside the glass. Partially failed skylight seals almost always produce a conditional leak: fine in most rain, leaking in heavy or wind-driven rain.

6. Wind-Driven Rain and Roof Design

Some intermittent roof leaks are not the result of a specific fault, but rather a roof design that is inadequate for the weather conditions it faces.

7. Condensation Mistaken for a Roof Leak

If your apparent roof leak occurs during cold weather regardless of rainfall, or if it seems to happen overnight rather than during rain, condensation is worth investigating as a possible cause before committing to roof leak repair.

8. Structural Movement and Cracked Pointing

Buildings move. Foundation settlement, soil shrinkage in dry conditions followed by expansion after rain (particularly relevant in Melbourne's reactive clay soil areas), thermal movement of the roof frame, and general ageing all cause minor structural shifts that can open gaps in the roof envelope over time.

How to Diagnose an Intermittent Roof Leak

Because the leak only appears under specific conditions, diagnosing the source requires a different approach than a standard roof inspection.

Document Every Leak Event Carefully

Every time the leak occurs, note the following:

  • The date and approximate time the drip or stain appeared
  • The weather conditions: Was it light rain, heavy rain, driving rain with wind? What direction was the wind coming from?
  • The exact location indoors: Where did the drip appear or the stain worsen? Was it in the same spot each time?
  • How long the leak lasted: Did it start as soon as rain began, or only after sustained rainfall? Did it stop as soon as the rain stopped, or continue for hours?
  • What preceded the event: Had it been a dry week? A wet week? Was it after a hailstorm?

An experienced roof plumber reviewing this information can narrow the probable cause significantly before getting on the roof.

Inspect the Roof Cavity During or Just After Rain

The precise location where water enters the cavity is almost always uphill (toward the ridge) from where it appears on the ceiling below. Use a torch to look for:

  • Active drips or wet trails on the underside of sarking or roofing sheets
  • Wet patches on insulation concentrated in a specific area
  • Water running along a rafter or batten from a specific direction
  • Staining or mineral deposits showing the path water has taken previously

Mark the position clearly so it can be translated to the roof surface exterior.

The Garden Hose Systematic Test

When a leak cannot be observed during actual rain, a systematic water test can replicate the conditions. With one person watching from inside the roof cavity, another on the roof systematically applies water with a garden hose, starting from the lowest point on the roof and working uphill in sections.

Allow 2 to 3 minutes at each section before moving uphill. When the inside observer sees water, you've found the zone of entry.

Professional Thermal Imaging and Moisture Detection

For leaks that resist standard diagnostic approaches, professional moisture detection equipment provides a reliable answer. At My Plumbing Services, our licensed roof plumbers use professional diagnostic equipment alongside their trade experience to identify intermittent leak sources that less-equipped trades consistently miss. Finding the source of a leak that only occurs in specific conditions requires genuine expertise, not just a set of eyes on a dry roof.

What to Do When Your Roof Starts Leaking Right Now

Intermittent or not, if your roof is actively leaking during a rain event, here's how to manage it while you arrange proper roof leak repair.

Protect Your Interior First

Place buckets directly under any active drips. Put towels around the base of each bucket to catch splashing. If water is pooling and causing the ceiling to bulge or sag, carefully pierce the lowest point of the bulge with a screwdriver to allow controlled drainage. Move furniture, electronics, and valuables away from the affected area. Roll back rugs and floor coverings to prevent water damage spreading further.

Turn Off Power If Water Is Near Electrical Fittings

If active water dripping is near any light fitting, power point, switchboard, or other electrical component, turn off the power to that circuit or the whole property at the main switchboard immediately. Call a licensed electrician before restoring power to the affected area.

Apply Temporary Protection If It Is Safe to Do So

Apply self-adhesive roofing tape to any visible crack or split as a short-term measure. The surface needs to be as dry as possible for the tape to adhere. These are emergency measures only. They are not roof leak repair and should be followed by professional repair as soon as conditions allow.

Call Same-Day Roof Repair Plumbers

For an active or recurring roof leak in Melbourne, same-day roof repair plumbers can respond quickly to assess the situation, apply effective temporary weatherproofing if needed, and in many cases carry out permanent repairs on the same visit.

Trust the Licensed Roof Leak Repair Specialist in Melbourne

At My Plumbing Services, we have built our reputation across Melbourne by doing what many roof repair providers struggle with: finding intermittent leaks and fixing them for good.

What we offer for intermittent and occasional roof leaks:

  • Thorough diagnostic inspection using moisture meters and professional assessment
  • Documented leak history review to narrow the probable source before getting on the roof
  • All common roof leak repair work: flashings, tiles, ridge capping, valleys, box gutters, and penetration seals
  • Same-day repair where the fault is identified and materials are available
  • Emergency tarping and temporary weatherproofing when conditions don't allow immediate permanent repair
  • Post-repair inspection to confirm the repair is watertight
  • Ongoing maintenance programmes to prevent recurrence

Every job is carried out by VBA-licensed roof plumbers. All work complies with Australian Standard AS/NZS 3500. Our repairs are backed by a professional workmanship guarantee.

Conclusion

Why does your roof only leak sometimes? Because a specific element of your roof has failed and water is only reaching that element in certain weather conditions. The fault is real, it is active, and it needs professional diagnosis and roof leak repair.

Don't wait for the leak to get worse. Don't assume it fixed itself. Get the right people on the roof to find it and fix it properly, before Melbourne's next big weather event makes the decision for you.

Let My Plumbing Services repair your roof the same day. Our experienced, VBA-licensed same-day roof repair plumbers will investigate the cause of your occasional roof leak thoroughly, explain exactly what we found, and give you an honest, transparent quote to fix it properly. Available seven days a week across all Melbourne suburbs.

Frequently Asked Questions

Why does my roof only leak in heavy rain but not light rain?

The most likely causes are a partially blocked valley or box gutter that backs up water in heavy rain, a flashing gap that only allows water entry when water is forced against it at volume, or a cracked tile where water only penetrates when the flow rate across the tile surface exceeds a threshold. A professional roof inspection will identify which.

Why does my roof only leak when the wind is from a certain direction? Flashings, ridge capping, and tiles on the face of the roof that receives the most wind exposure are the most common sources. In Melbourne, south-westerly and north-westerly wind directions during winter storms are the most common triggers for this pattern.

Can an intermittent roof leak fix itself?

No. The fault causing an intermittent roof leak does not resolve without intervention. Flashings do not re-seal, cracked tiles do not re-bond, and deteriorated mortar does not regenerate. An intermittent leak that appears to stop for a period is simply waiting for the right weather conditions to recur.

How do I find where an intermittent roof leak is coming from?

Document every leak event carefully, noting weather conditions, wind direction, rainfall intensity, and the exact indoor location. Share all documentation with a licensed roof plumber who can combine that history with a roof inspection to identify the source.

What is the difference between a roof leak and condensation?

A roof leak produces water from a specific entry point in the roof surface and typically correlates with rain events. Condensation produces moisture across a wider area of the roof cavity and typically correlates with cold weather and temperature differentials rather than specifically with rainfall.

How urgent is an intermittent roof leak?

More urgent than most homeowners treat it. Every time the leak occurs, water enters the roof cavity and contributes to cumulative timber degradation, insulation damage, and mould establishment. Arranging professional roof leak repair as soon as possible after identifying an intermittent leak is always the right approach financially and structurally.

Do you offer same-day roof leak repairs in Melbourne?

Yes. My Plumbing Services provides same-day roof repair plumber services across Melbourne seven days a week. For active leaks or urgent situations, contact us directly for immediate assistance.

What some of our happy customers have to Say

Our high quality service is based on the quality of our team members. All technicians are certified and licensed plumbers
Excellent
My Plumbing Services4.8
Based on 197 reviews
Michael Kahla
1 week ago
Had a leaking tap, young bloke Ahmad came out to quote me , very nice guy young and reliable something you don’t see often these days, job was completed the next day, 10/10 experience
Amir Namdar
3 weeks ago
After-hours call for a water spill issue. I rang pretty late at night and Sam was amazing — attentive, professional, and resolved the issue quickly, and made sure there were no further leakage by doing additional checks. Really appreciated the prompt response, highly recommend them.
Abdul ElSaleh
3 weeks ago
I had a great experience with My Plumbing Services. The team was professional, punctual, and very knowledgeable. They quickly diagnosed the issue and fixed it efficiently. The pricing was fair, and they made sure to clean up after the job was done. I highly recommend their services to anyone in need of reliable plumbing work
Assad Chahine
2 months ago
Can’t recommend the team highly enough! Had a busted pipe under the house with water everywhere. Feared the worst but thankfully looked worse than what it was. They came out same day and repaired with minimal disruption. Honest, reliable and prompt!! Thanks guys!
Tony Franze
2 months ago
Called My plumbing Services for a blockage and Adam was set out.was on time with call out, knowledgeable and fair with pricing. Highly recommend MY PLUMBING SERVICES
Tina
2 months ago
Adam changed my kitchen tap and replaced parts of the system to flush the toilet. Adam arrived punctual at the arranged time. He was professional and approachable. He did a fantastic job and nothing was too much trouble. I highly recommend his services
mark chrystie
2 months ago
After contacting My Plumbing Service they attended at the time they promised and completed the work at my house quickly and efficiently. The workers that attended were polite and friendly and explained what they were doing and took photos to show me. Great service
Barry Nissenbaum
2 months ago
Have utilised Sam on a number of occasions and always has helped solve complex problems in a timely manner
Ruby Q
2 months ago
Such good service and extremely helpful especially late on a Sunday night! My hot water system was leaking and they were able to walk me through how to turn it all off so that it wouldn’t end up costing a fortune! Would absolutely recommend them and will be using them in the future. Thanks so much guys.
Adam Greco
2 months ago
These guys were prompt, efficient, and when they said they were going to be here to get the job done, they kept to their word. There was no mucking around. I will use them again in the future.
Mona Catterall
3 months ago
Very happy with honest and great service 😊
Compliments to Sam. He attended our property today to fix a water pipe connected to our water meter that came loose. Being first home owners it’s really hard to find plumbers that you can trust to do quality work. Would definitely contact My Plumbing Services again for any future plumbing work. Fees are reasonable and he was happy to answer all of our questions.
Response from the owner:Thanks so much for the lovely review, Karlyn! ⭐ We’re really glad Sam could help get the issue sorted for you. As first home owners, we know how important it is to find trades you can trust, so it means a lot to hear you felt comfortable and well looked after. We’ll be sure to pass your kind words on to Sam. Thanks again for choosing My Plumbing Services — we’re always here if you need us in the future! 😊
Isaac Loven
4 months ago
The 2 guys that did the work went beyond just replacing the gutters. Also removed the split wood and touched up the corner with paint. Was also a cheaper quote.
Response from the owner:Thanks so much for the great review, Isaac! ⭐ We really appreciate you taking the time to share your experience. The team always tries to go the extra mile, so we're glad they could help out with the extra bits while replacing the gutters. It's great to hear you were happy with the price as well. Thanks again for choosing My Plumbing Services!
Suzanne Black
4 months ago
Fantastic team! Very happy with the works carried out and they kept us informed throughout. Highly recommend!
Response from the owner:Hi Suzanne, Thank you so much for the 5 stars ⭐️ We really appreciate the kind words. We’re so glad you were happy with the works and our communication throughout the job — that means a lot to our team. Thanks again for the recommendation! 😊
Jen Berean
4 months ago
Very friendly and helpful team
Response from the owner:Hi Jen, Thank you so much for the 5 stars! ⭐️ We really appreciate the kind words — our team always aims to be friendly and helpful on every job. Thanks again for your support 😊
Ia Dillon
4 months ago
Shannon was courteous arriving on time and was efficient installing new thermann gas contiguous flow hot water system he did an awesome job he took care of everything and cleaned everything it gives me confidence to know there are good people with integrity. Thanks Shannon you’re awesome for looking after me and did an Awesome job. Thanks My Plumbing Services Team
Response from the owner:Hi there, Thank you so much for the amazing 5-star review ⭐️ We’re so glad to hear Shannon looked after you and delivered a smooth install of your new Thermann continuous flow hot water system. We pride ourselves on being punctual, efficient and leaving every job clean and tidy — so your feedback means a lot. We’ll be sure to pass this on to Shannon — he’ll really appreciate it! Thanks again for trusting My Plumbing Services Team 🙌
Sam Rothery
4 months ago
The team at My Plumbing Services produce high quality work in a timely and efficient manner. I highly recommend using them and will be a repeat customer in future.
Response from the owner:Hi Sam, Thanks so much for the 5 stars and the great feedback ⭐️ We really appreciate you recognising the quality of our work and the efficiency of our team. It means a lot to us. Looking forward to working with you again in the future — thanks for the recommendation! 🙌
Denise
4 months ago
Highly recommend My Plumbing Services. Replaced hot water service and ducted heater within 24 hours. Shaun and Daniel were amazing. Very happy.
Response from the owner:Hi Denise, Thank you so much for the 5 stars and recommendation ⭐️ We’re so glad we could get your hot water service and ducted heater replaced within 24 hours — and that Shan and Daniel looked after you. We’ll be sure to pass on the kind words! Really appreciate your support 😊
Α K
5 months ago
Had a burst water pipe and these guys sorted it out quickly, professionally with no fuss. It's a family-owned business with fair, realistic pricing that prides themselves in honesty and quality work. We dealt with Sam and Adam — both legends and not shonky at all, which is rare in Melbourne these days! Highly recommended and will definitely use their services again.
Response from the owner:Thanks so much for the awesome review! We’re really glad we could get that burst pipe sorted quickly and without the hassle. Sam and Adam will be stoked to hear the shout-out! Being family-owned, honesty and quality are big values for us, so it means a lot that you noticed. We really appreciate the recommendation and look forward to helping you out again whenever you need us.
Denise Kyri
5 months ago
The boys from My Plumbing Services Melbourne were amazing, respectful but above all prompt, excellent communication and workmanship A Grade. With gratitude they are highly recommended you will not be disappointed and very caring to elderly customers. Thank you Sam and Team
Response from the owner:Thanks so much, Denise! We really appreciate your kind words. It’s great to hear our team delivered prompt service and clear communication — and we’re especially glad you felt well looked after. Caring for all our customers, including elderly residents, is something we take seriously. Sam and the team say thank you and we truly appreciate the recommendation!
Leah Cochrane
5 months ago
Sam was very professional and very good to deal with. Very good communication
Response from the owner:Thanks so much, Leah! We’re glad to hear Sam made the process easy and communicated well throughout. Really appreciate the review and support!
George
5 months ago
Super happy with service
Response from the owner:Thanks George! Really glad to hear you’re super happy with our service — appreciate the support!
Melanie Chin
5 months ago
Really happy with the work done at reasonable prices. Was an absolute pleasure to interact with each member of the team who answered all my questions and were quick to get onto the job. I’ll definitely be using this same company for any repairs in the future.
Response from the owner:Thanks so much, Melanie! We’re really happy to hear you loved the work and found our pricing reasonable. The team will be stoked to know they made the experience easy and enjoyable — answering questions and getting straight onto the job is exactly what we aim for. We truly appreciate your support and look forward to helping again in the future!
maryanne webb
5 months ago
First time I have used these People Plumber I find them friendly. They go out of the way to make sure everything’s right. I’m so happy with the results. They even come back and make sure everything’s okay. I have connected hot water and cold water. I would recommend him mick to My family and friends
Response from the owner:Thanks so much, Maryanne! We’re really glad your first experience with us was a positive one. Our team prides itself on making sure everything is done properly — and checking back in to make sure you’re happy with the result. Great to hear your hot and cold water is all sorted! Mick will appreciate the recommendation, and we truly thank you for your support.
Dhruvee Mehta
5 months ago
Absolutely outstanding service from My Plumbing Services! We had an issue where the tap was running very low, which was becoming quite a problem. Sam came in and fixed it quickly and efficiently, explaining everything along the way. We’re really, really happy with both Sam and Adam and the level of service they provided. Professional, friendly, and reliable from start to finish. Honestly can’t think of anyone better than these guys to get the job fixed in no time. Highly recommend
Response from the owner:Thanks so much, Dhruvee! We’re really glad we could get that low-pressure tap sorted quickly for you. Sam and Adam will be thrilled with the shout-out — explaining things clearly and keeping the process smooth is exactly what we aim for. Really appreciate your kind words about our professionalism and reliability, and thank you for the high recommendation!
Chris Stanly
5 months ago
Highly recommend My Plumbing Services! I was dealing with a stressful issue, but Adam and Sam provided a quick and seamless resolution. They responded to my initial inquiry right away and had everything fixed before I knew it. 💨 Their expertise and friendly service made a world of difference. Thank you for the top-notch work! 👏✅
Response from the owner:Thanks so much, Chris! Really glad we could take the stress out of the situation and get everything sorted quickly for you. Adam and Sam will appreciate the shout-out — fast, friendly and expert service is what we strive for. Thanks again for the high recommendation and support! 🙌
Kaye F
5 months ago
I needed to get some urgent plumbing completed to unblock a pipe. In the end, the pipe was so damaged by tree roots that it needed to be re-lined. The My Plumbing Services team were great - coming out late in the day ahead of a public holiday. They cleared the pipe and then promptly returned to do the urgent re-lining. Friendly, knowledgeable and skilled team - accommodated urgent requirements and they’re competitively priced. They did a great job and I would use them again - and recommend them moving forward.Kaye
Response from the owner:Thanks so much, Kaye! We really appreciate you sharing your experience. Glad we could jump in quickly, especially ahead of the public holiday, and get that blocked pipe sorted and re-lined without delay. Our team will love the feedback on being friendly, knowledgeable and skilled — and we’re thrilled you found our pricing competitive. Thanks again for the recommendation and we’d be happy to help anytime!
Kind professional knowing what they doing.. mess left (big job in backyard) in minimum 🤗 price is very good compared to other companies .. I can only hope they will not change .. and other companies should understand that money is not All 💕thank you 👍
Response from the owner:Thank you so much for the beautiful review, Hanna! We really appreciate your kind words and we’re glad you were happy with the work, the care, and the price. It was a big job and we’re happy we could leave things neat for you. Thanks again for the support — we won’t change on you! 😊
Tass Stouraitis
6 months ago
The guys at My Pluming Services, honestly I can't thank them enough. They were very prompt and the service was fantastic. I have no problem in recommending Adam, Mick & the team for all pluming services, well done and thanks again. Tass
Response from the owner:Thanks so much for the great review, Tass! We really appreciate your kind words and the recommendation. We’re glad you were happy with the service and the team — it means a lot. Thanks again for your support!
Matthew Nixon
6 months ago
Excellent service. Sam attended very quickly on Boxing Day (public holiday) and arrived at our address fast. He isolated the gas leak, thoroughly checked the entire gas system, and made sure everything was safe before leaving. Gave our family real peace of mind. Very professional and highly recommended.
Response from the owner:Thank you so much for the detailed review, Matthew! We really appreciate you taking the time to share your experience. We’re glad Sam was able to attend quickly on the public holiday and ensure everything was safe for you and your family. Your peace of mind means a lot to us. Thanks again for the recommendation!
Harrison Carter
6 months ago
Really helpful and efficient service provided. Definitely will use them when I need any plumbing work done!!
Response from the owner:Thanks so much for the great review, Harrison! We really appreciate your feedback and we’re glad you were happy with the service. Look forward to helping you again anytime!
Karen Nield
6 months ago
Great prompt service They organised supplies for the job and very happy with the result
Response from the owner:Thanks for the lovely review, Karen! We’re really glad you were happy with the service and the final result. Appreciate you taking the time to share your feedback!
r b
6 months ago
From Eden through to Adam, Sam, and the rest of the team, the communication, updates, and massive work delivered were spot on. Really appreciate the great work from MPSM.
Response from the owner:Thank you so much for the great review! We really appreciate your feedback and are glad you were happy with the communication, updates and the work delivered by the whole team. Thanks again for choosing us — we truly appreciate the support!
Olha Pokatilova
7 months ago
Great company! No one else was answering over the weekend, but The My Plumbing Team came out right away. Yes, it costs money, but you can clearly see what you’re paying for — fast response, professional service, and quality cleaning. They arrived quickly, did everything thoroughly, and were very pleasant and responsible. I definitely recommend The My Plumbing Team!
Response from the owner:Thank you so much for the wonderful review, Olha! We really appreciate you sharing your experience. We’re glad we could respond quickly over the weekend and provide thorough, professional service. Thanks again for the recommendation — it means a lot to the team!
Haadi Assad
7 months ago
The team at My Plumbing Services were nothing but professional from the early quoting stages to works completing, would defiantly recommend them to friends and family, will be using them on all future works from now on.
Response from the owner:Thanks so much for the great review, Haadi! We really appreciate your kind words and are glad the process from quoting through to completion went smoothly for you. Thanks for the recommendation — we look forward to helping you with future works!
Handyman On call
7 months ago
I hit a pipe and called up my plum ing services Sam came out and repaired the pipe within 2 hours very good job ! Highly recommended 👌
Response from the owner:Thanks so much for the great review! We’re glad Sam was able to get out quickly and repair the pipe for you. We really appreciate the recommendation and are always here if you need anything in the future!
Rocky Camera
7 months ago
Right from the start to the finished, Sam and his team were amazing . Nothing was to much trouble . I would definitely recommend my plumbing service .
Response from the owner:Thank you so much for your wonderful review! We’re thrilled to hear that Sam and the team made the whole process easy for you. We truly appreciate your recommendation and are always here whenever you need us!
Krystal
7 months ago
⭐️⭐️⭐️⭐️⭐️ 5 Stars Shannon was fantastic! He came out to fix the toilet leak and did an excellent job. He was professional, polite and took the time to explain what he was doing. He also made sure everything was clean and tidy before he left which I really appreciated. I’d definitely recommend Shannon to anyone needing a reliable and skilled plumber.
Response from the owner:Thank you so much for the amazing 5-star review, Krystal! We’re thrilled to hear Shannon delivered such a great experience. He takes real pride in his work, and we'll be sure to pass your kind words on to him. We truly appreciate your recommendation and are always here if you need anything! 😊🚰
Megan Blackley
8 months ago
They were extremely helpful with the advice they gave me. They solved an unusual problem with our septic tank. I will use them again and I highly recommend them.
Response from the owner:Thank you so much, Megan! We’re really glad our team could help with your septic issue and provide the advice you needed. We appreciate your recommendation and look forward to helping you again whenever you need us! 😊
Cara Richards
8 months ago
Honestly these are the people - look no further. Incredible service and cheerful people, thank you!
Response from the owner:Thanks so much, Cara! We really appreciate your lovely feedback. We’re so glad you had a great experience — it was a pleasure to help! 😊
Steve Lemon
8 months ago
Very professional and a good service, thank you very much for your time and help
Response from the owner:Thanks so much, Steve! We really appreciate your kind words and are glad you were happy with our service. It was a pleasure to help!

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