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How to Find and Fix Leaks in Your Roof?

A leaking roof is one of the most stressful household problems you can face, and for good reason. It rarely announces itself at a convenient time, it's not always easy to locate, and every hour you leave it unaddressed, water is doing damage you can't see. The good news is that knowing how to find and fix a leaking roof, or at least manage it until a professional arrives, can make an enormous difference to the extent of the damage and the cost of the repair.

To find and fix a leaking roof, start by tracing water stains on your ceiling back toward their highest point, inspect flashings, cracked tiles, ridge capping, and blocked gutters, and apply a temporary patch while you arrange professional roof leak repair. In Melbourne's unpredictable climate, acting fast is essential because water damage compounds quickly and what starts as a minor drip can become a major structural problem within weeks.

Let’s dive in more on how to find and fix leaks in your roof.

Key Takeaways

  • A roof leak rarely originates directly above the water stain you see on your ceiling. Always trace water uphill from the stain to find the true entry point.
  • The most common causes of roof leaks in Melbourne are failed flashings, cracked or slipped tiles, deteriorated ridge capping, and blocked gutters and box gutters.
  • Temporary DIY measures like roofing tape and tarps can limit damage while you wait for professional repair, but they are not permanent solutions.
  • Roof leak repair in Melbourne should always be carried out by a licensed roof plumber, not a general handyman, particularly for work involving flashings, box gutters, and waterproofing membranes.
  • Melbourne's weather changes rapidly. A roof that holds up through a mild autumn can fail in the first heavy winter storm. Annual professional inspections are the best preventive measure.
  • If your roof is leaking during a storm or overnight, a 24/7 emergency roof plumber in Melbourne can respond immediately to protect your home from further damage.

Why Melbourne Roofs Are Particularly Vulnerable

Melbourne is famous for its four seasons in one day, and that's not just a cliché. The city experiences significant temperature swings between seasons and even within a single day. Those temperature variations cause the materials in your roof, tiles, metal sheeting, flashings, and sealants, to expand and contract repeatedly over time. This thermal movement gradually loosens joints, cracks sealants, and shifts tiles out of position.

Add to that the significant number of older homes in Melbourne's inner suburbs, many of which have original terracotta tiles, ageing lead flashings, and box gutters that haven't been properly maintained in decades, and you have a city where roof leaks are a very common and very costly problem.

Common Warning Signs of a Roof Leak

Here are the signs to look for, starting with the obvious and moving to the ones most homeowners miss.

Visible Water Stains on Ceilings or Walls

The most obvious indicator of a roof leak is a brown or yellow water stain on your ceiling or the upper section of an interior wall. These stains are left behind as water soaks into plasterboard and then partially evaporates, depositing mineral and organic material from the roof space. Multiple stains, or a stain that keeps growing, means the leak has been active for some time.

Dripping Water or Visible Moisture

In a more advanced leak, you may notice actual dripping water from the ceiling, wet patches on the ceiling surface, or paint that is bubbling and lifting away from the plasterboard. Bubbling paint is a particularly useful indicator because it shows that water has been present long enough to break down the adhesion between the paint and the surface beneath.

Musty or Damp Smell in Ceiling Spaces

A persistent damp or musty smell, especially in rooms directly below the roof space or in bedrooms near the ceiling, is a strong indicator of moisture accumulation in the roof cavity. Timber framing, insulation batts, and roof sarking all absorb water and provide a growing environment for mould when persistently damp. By the time the smell reaches you, the moisture has typically been present for weeks or longer.

Damp or Discoloured Insulation

If you have roof cavity access and it's safe to enter, inspecting the insulation is one of the most reliable ways to confirm whether a leak is present. Insulation that is wet, compacted, discoloured, or visibly mouldy is clear evidence of ongoing water penetration.

Rust Stains from Roof Fixtures

Rust staining running down the interior of a roof cavity or appearing on the underside of metal roofing sheets is a sign that steel components, including flashings, screws, brackets, or the roofing material itself, are corroding. Corrosion creates holes and weak points that allow water entry.

How to Find a Roof Leak: A Step-by-Step Approach

Locating the actual source of a roof leak is often more challenging than fixing it once found. Water travels along roof battens, sarking, timber framing, and insulation before it appears as a stain or drip inside your home, which means the entry point is frequently nowhere near where you first notice the water.

Step 1: Start from the Interior

Identify all the water stains, damp patches, or drip locations inside your home. Note their positions and take photographs. These locations tell you roughly where water is reaching the interior of your home, but they are the end point of the water's journey, not the beginning.

In single-storey homes, if you have safe roof cavity access, enter the roof space on a dry day and use a torch to look for:

  • Daylight visible through the roof surface (a clear sign of a gap or crack)
  • Water staining or mineral deposits on the underside of tiles or roofing sheets
  • Wet, stained, or mouldy insulation
  • Water marks or rust on timber rafters and battens
  • Wet sarking (the silver reflective foil under many roofs)

Mark the location of any findings with chalk or tape so you can translate the roof cavity position to the roof surface outside.

Step 2: Work Uphill from the Stain

This is the most important principle in roof leak detection: water always travels downhill before it drips. The entry point is almost always uphill (toward the ridge) from where the water appears inside. In many cases, it can be a metre or more away from the stain.

On the roof exterior (only if it is safe to access, dry, and you have appropriate footwear and are confident doing so), look uphill from the interior stain location. Specifically check:

  • Flashings at any point where the roof meets a wall, chimney, skylight, or vent
  • The condition of tiles or sheeting directly above and around the stain area
  • Any seams, joins, or overlaps in the roofing material
  • The ridge capping above the stained area

Step 3: Check the Most Common Leak Entry Points

Experienced roof plumbers in Melbourne find that the vast majority of roof leaks originate from one of the following locations. Check these first before examining the general roof surface.

Flashings: Metal flashings seal the joins between your roof and any vertical surface, including chimneys, parapet walls, skylights, plumbing vents, and roof penetrations. Failed flashings are the single most common cause of roof leaks in Melbourne homes.

Cracked, slipped, or broken tiles: In terracotta and concrete tiled roofs, individual tiles can crack from impact (hailstones, falling branches), from the freeze-thaw cycle in Melbourne winters, or simply from age-related brittleness. Even a small crack or a tile that has shifted a few centimetres can allow significant water entry.

Ridge capping: Ridge capping is bedded in mortar and in older homes, this mortar deteriorates and cracks over time, allowing water to enter directly at the highest point of the roof. Failed ridge capping is an extremely common source of leaks in Melbourne's older homes.

Box gutters and valley gutters: Box gutters are internal gutters built into the roof structure, common on older Melbourne homes and on roofs with attached pergolas or extensions. Valley gutters run along the internal angle where two roof pitches meet. Both accumulate debris (leaves, bark, possum droppings) and when blocked, water backs up and finds its way into the roof structure. Box gutters in particular are a frequent source of major water ingress in Melbourne.

Roof penetrations: Anywhere a pipe, vent, antenna mount, solar panel bracket, or other fixture penetrates the roof surface is a potential leak point. The seals around these penetrations age and deteriorate, and they're often not checked during routine maintenance.

Sarking and underlay failures: In roofs with sarking (the reflective foil or felt underlay beneath the tiles or sheeting), tears, holes, or poorly lapped joins can allow water that gets past the outer roofing surface to enter the ceiling space rather than running out harmlessly at the eave.

Step 4: The Garden Hose Test

If you've checked the likely suspects and still can't locate the source, a controlled water test can help. With one person inside the roof cavity watching for water entry and another on the roof with a garden hose, systematically wet each section of the roof, starting from the bottom and working upward in sections. When the person inside sees water entering, you've identified the approximate zone of the leak.

This method requires two people, safe roof access, and patience. Work slowly and methodically, giving each section 2 to 3 minutes of water exposure before moving up.

How to Fix a Leaking Roof: Your Options

Once you've located the source of the leak, the appropriate repair depends on the cause. Here is a breakdown of common roof leak repairs and what each involves.

Temporary Emergency Fixes (While You Wait for Professional Repair)

If your roof is actively leaking during a storm or you can't arrange professional roof leak repair immediately, these temporary measures can limit damage:

Waterproof roofing tape: For small cracks in tiles, splits in metal roofing, or minor flashing gaps, self-adhesive bituminous roofing tape can provide a temporary seal. The surface must be clean and as dry as possible for the tape to adhere. This is a short-term measure only and must be followed by proper repair.

Roofing tarp: For larger areas of damage, a heavy-duty tarpaulin secured over the damaged section and weighted or tied down at the eaves can prevent further water entry until repairs are made. Use sandbags or secure the tarp to avoid it being lifted in Melbourne's gusty conditions.

Buckets and towels indoors: Place buckets under active drips to protect your floors and belongings. Put down towels around the bucket base to catch splashes. If water is pooling on ceiling plasterboard, carefully piercing the lowest point of the bulge with a screwdriver allows the water to drain in a controlled way, which actually reduces the risk of the ceiling collapsing.

Important note: These are emergency measures only. They do not constitute roof leak repair and should not be treated as permanent solutions.

Professional Roof Leak Repair Options

Flashing repair or replacement: Failed flashings are re-sealed using appropriate sealant, or the flashing itself is replaced. This work requires a licensed roof plumber with the right materials and techniques for the specific flashing type (lead, aluminium, or zincalume). Improperly repaired flashings will fail again quickly.

Tile replacement or re-bedding: Cracked or broken tiles are replaced individually. Slipped tiles are re-positioned and the securing method is restored. Where multiple tiles have shifted due to batten deterioration, a more comprehensive repair may be required.

Ridge capping re-pointing and re-bedding: Deteriorated ridge capping mortar is removed and replaced in a process called re-pointing. Where the ridge tiles themselves have shifted or cracked, they are re-bedded or replaced.

Box gutter and valley gutter repair: Blocked box gutters are cleared and assessed for damage. Where the gutter lining has failed, the gutter is re-lined using a modern waterproofing membrane or replaced entirely. This is specialised roof plumbing work that must be done to the requirements of AS/NZS 3500 (the Australian Plumbing Standard).

Roof penetration re-sealing: Deteriorated seals around pipes, vents, and other penetrations are removed and replaced using appropriate waterproof sealant and flashing collar systems.

Sarking repair: Torn or failed sarking can be repaired by a roof plumber, though in many cases access requires removal of overlying tiles or sheeting.

DIY Roof Repair: What You Can Safely Do and What You Cannot

It's worth being honest about the limits of DIY roof repair in Melbourne.

What Homeowners Can Reasonably Do

  • Apply temporary roofing tape to a visible crack or split as an emergency measure
  • Clear debris from accessible gutters from a stable ladder at eave height
  • Place a tarp over a damaged section temporarily
  • Inspect the roof from the ground using binoculars to identify obviously damaged tiles or ridge capping
  • Enter the roof cavity (if it's safe to do so) to assess insulation and identify where water is entering

What Should Always Be Done by a Licensed Professional

  • Any work on flashings
  • Replacing or re-bedding ridge capping
  • Repairing or re-lining box gutters or valley gutters
  • Roof tile replacement at height
  • Any waterproofing work
  • Any repair work on a steep or slippery roof surface

In Victoria, roof plumbing work is licensed trade work. The Victorian Building Authority (VBA) requires that work including the installation, replacement, or repair of roof drainage systems, flashings, and box gutters be performed by a licensed roof plumber. Using an unlicensed person for this work can affect your home insurance coverage and cause problems at the time of property sale.

Working on roofs is also inherently dangerous. Falls from roofs account for a significant proportion of serious home accident injuries in Australia every year. Unless you are confident, experienced, and have proper safety equipment, the roof surface itself is not somewhere to work.

How Much Does Roof Leak Repair Cost in Melbourne?

Understanding approximate costs helps you budget and also helps you identify quotes that are unrealistically cheap (a warning sign of poor workmanship or unlicensed work).

  • Basic tile replacement (1 to 5 tiles): $150 to $400, depending on tile type and access
  • Ridge capping re-pointing (per metre): $30 to $60 per linear metre
  • Flashing repair or replacement: $200 to $800, depending on size, material, and access
  • Box gutter repair or re-lining: $500 to $3,000+, depending on length and extent of damage
  • General roof inspection: $150 to $300
  • Emergency call-out (after hours): $200 to $400 call-out fee plus repair costs

The actual cost of your leaking roof repair in Melbourne will depend on the nature of the fault, the type of roof, the ease of access, and the extent of any secondary damage. Read more here.

When to Call a 24/7 Emergency Roof Plumber in Melbourne

You should call a 24/7 emergency roof plumber in Melbourne immediately if:

  • Water is actively entering your home in significant volume during a storm
  • You have a ceiling that is visibly bulging or sagging from water accumulation (this is a collapse risk)
  • Water is near electrical fittings, switchboards, or power outlets (turn off the power at the switchboard immediately and call both an electrician and a roof plumber)
  • A section of roof has been physically damaged (by a fallen branch, hail impact, or high winds) and is no longer providing shelter
  • Water is entering a commercial property and affecting stock, equipment, or business operations

My Plumbing Services provides 24/7 emergency roof plumbing in Melbourne and surrounding suburbs. Our licensed team responds to urgent roof leak situations day and night, including weekends and public holidays, because a roof leak in Melbourne's winter doesn't wait for business hours.

Why Choose My Plumbing Services for Roof Leak Repair in Melbourne?

At My Plumbing Services, we are Melbourne's trusted specialists in leaking roof repair, serving homeowners and property managers across metropolitan Melbourne and surrounding suburbs.

Our licensed roof plumbers bring the diagnostic experience, proper equipment, and technical knowledge to find leaks that other trades miss, and to fix them correctly the first time using materials and methods that comply with Australian Standards.

We service all Melbourne suburbs including the inner city, inner north, inner south, eastern suburbs, western suburbs, Mornington Peninsula, and surrounding areas.

Don't Let a Small Leak Become a Big Problem

What starts as a small brown stain on the ceiling can become rotted timber, mould-contaminated insulation, and damaged plasterboard in a matter of months.

Knowing how to fix a leaking roof, or at least how to manage it safely until a professional arrives, puts you in a far stronger position than most homeowners. Use the guidance in this article to identify warning signs early, locate the source of the leak accurately, apply a safe temporary measure if needed, and then get the right professional on the job quickly.

For everything beyond the temporary patch, trust a licensed roof plumber with the qualifications, experience, and local knowledge to carry out lasting roof leak repair in Melbourne's specific climate and housing conditions.

Trust My Plumbing Services for a professional roof inspection and honest, no-obligation quote. And if you have an active leak right now, call our 24/7 emergency roof plumber in Melbourne immediately. We're ready to help, day or night.

Frequently Asked Questions

How do I find where my roof is leaking?

Start by identifying water stains or drip points inside your home, then trace uphill (toward the ridge) from that location on the roof exterior. Check flashings, ridge capping, and the condition of tiles above the stain first, as these are the most common entry points. The leak source is almost always higher up on the roof than where the water appears inside.

Can I fix a roof leak myself?

Basic temporary measures such as applying roofing tape to a visible crack or placing a tarp over a damaged section are reasonable short-term responses. However, permanent roof leak repair involving flashings, ridge capping, box gutters, or tile replacement should be carried out by a licensed roof plumber. In Victoria, this work is regulated trade work under the VBA.

How much does roof leak repair cost in Melbourne?

Costs range from $150 to $400 for basic tile replacement, $200 to $800 for flashing repairs, and $500 to $3,000+ for box gutter repair or re-lining. The actual cost depends on the nature and extent of the fault, roof type, and access. A professional inspection will give you a precise quote.

How long can I leave a roof leak before it causes serious damage?

Even a minor roof leak can cause significant damage within a few weeks if left unrepaired during Melbourne's wet season. Timber framing begins to soften, insulation loses its thermal performance, and mould begins to establish within 24 to 48 hours of sustained moisture exposure. Address any suspected roof leak as quickly as possible.

What is the most common cause of roof leaks in Melbourne homes?

Failed flashings and deteriorated ridge capping mortar are the two most common causes of roof leaks in Melbourne, particularly in older homes with terracotta tiles. Blocked box gutters and cracked or slipped tiles are also very common.

Do you offer emergency roof plumbing in Melbourne after hours?

Yes. My Plumbing Services provides 24/7 emergency roof plumber services in Melbourne, available every day of the year including weekends and public holidays. Call us any time for an urgent response to an active roof leak.

 

What some of our happy customers have to Say

Our high quality service is based on the quality of our team members. All technicians are certified and licensed plumbers
Excellent
My Plumbing Services4.8
Based on 197 reviews
Michael Kahla
2 weeks ago
Had a leaking tap, young bloke Ahmad came out to quote me , very nice guy young and reliable something you don’t see often these days, job was completed the next day, 10/10 experience
Amir Namdar
3 weeks ago
After-hours call for a water spill issue. I rang pretty late at night and Sam was amazing — attentive, professional, and resolved the issue quickly, and made sure there were no further leakage by doing additional checks. Really appreciated the prompt response, highly recommend them.
Abdul ElSaleh
3 weeks ago
I had a great experience with My Plumbing Services. The team was professional, punctual, and very knowledgeable. They quickly diagnosed the issue and fixed it efficiently. The pricing was fair, and they made sure to clean up after the job was done. I highly recommend their services to anyone in need of reliable plumbing work
Assad Chahine
2 months ago
Can’t recommend the team highly enough! Had a busted pipe under the house with water everywhere. Feared the worst but thankfully looked worse than what it was. They came out same day and repaired with minimal disruption. Honest, reliable and prompt!! Thanks guys!
Tony Franze
2 months ago
Called My plumbing Services for a blockage and Adam was set out.was on time with call out, knowledgeable and fair with pricing. Highly recommend MY PLUMBING SERVICES
Tina
2 months ago
Adam changed my kitchen tap and replaced parts of the system to flush the toilet. Adam arrived punctual at the arranged time. He was professional and approachable. He did a fantastic job and nothing was too much trouble. I highly recommend his services
mark chrystie
2 months ago
After contacting My Plumbing Service they attended at the time they promised and completed the work at my house quickly and efficiently. The workers that attended were polite and friendly and explained what they were doing and took photos to show me. Great service
Barry Nissenbaum
2 months ago
Have utilised Sam on a number of occasions and always has helped solve complex problems in a timely manner
Ruby Q
2 months ago
Such good service and extremely helpful especially late on a Sunday night! My hot water system was leaking and they were able to walk me through how to turn it all off so that it wouldn’t end up costing a fortune! Would absolutely recommend them and will be using them in the future. Thanks so much guys.
Adam Greco
2 months ago
These guys were prompt, efficient, and when they said they were going to be here to get the job done, they kept to their word. There was no mucking around. I will use them again in the future.
Mona Catterall
3 months ago
Very happy with honest and great service 😊
Compliments to Sam. He attended our property today to fix a water pipe connected to our water meter that came loose. Being first home owners it’s really hard to find plumbers that you can trust to do quality work. Would definitely contact My Plumbing Services again for any future plumbing work. Fees are reasonable and he was happy to answer all of our questions.
Response from the owner:Thanks so much for the lovely review, Karlyn! ⭐ We’re really glad Sam could help get the issue sorted for you. As first home owners, we know how important it is to find trades you can trust, so it means a lot to hear you felt comfortable and well looked after. We’ll be sure to pass your kind words on to Sam. Thanks again for choosing My Plumbing Services — we’re always here if you need us in the future! 😊
Isaac Loven
4 months ago
The 2 guys that did the work went beyond just replacing the gutters. Also removed the split wood and touched up the corner with paint. Was also a cheaper quote.
Response from the owner:Thanks so much for the great review, Isaac! ⭐ We really appreciate you taking the time to share your experience. The team always tries to go the extra mile, so we're glad they could help out with the extra bits while replacing the gutters. It's great to hear you were happy with the price as well. Thanks again for choosing My Plumbing Services!
Suzanne Black
4 months ago
Fantastic team! Very happy with the works carried out and they kept us informed throughout. Highly recommend!
Response from the owner:Hi Suzanne, Thank you so much for the 5 stars ⭐️ We really appreciate the kind words. We’re so glad you were happy with the works and our communication throughout the job — that means a lot to our team. Thanks again for the recommendation! 😊
Jen Berean
4 months ago
Very friendly and helpful team
Response from the owner:Hi Jen, Thank you so much for the 5 stars! ⭐️ We really appreciate the kind words — our team always aims to be friendly and helpful on every job. Thanks again for your support 😊
Ia Dillon
4 months ago
Shannon was courteous arriving on time and was efficient installing new thermann gas contiguous flow hot water system he did an awesome job he took care of everything and cleaned everything it gives me confidence to know there are good people with integrity. Thanks Shannon you’re awesome for looking after me and did an Awesome job. Thanks My Plumbing Services Team
Response from the owner:Hi there, Thank you so much for the amazing 5-star review ⭐️ We’re so glad to hear Shannon looked after you and delivered a smooth install of your new Thermann continuous flow hot water system. We pride ourselves on being punctual, efficient and leaving every job clean and tidy — so your feedback means a lot. We’ll be sure to pass this on to Shannon — he’ll really appreciate it! Thanks again for trusting My Plumbing Services Team 🙌
Sam Rothery
4 months ago
The team at My Plumbing Services produce high quality work in a timely and efficient manner. I highly recommend using them and will be a repeat customer in future.
Response from the owner:Hi Sam, Thanks so much for the 5 stars and the great feedback ⭐️ We really appreciate you recognising the quality of our work and the efficiency of our team. It means a lot to us. Looking forward to working with you again in the future — thanks for the recommendation! 🙌
Denise
4 months ago
Highly recommend My Plumbing Services. Replaced hot water service and ducted heater within 24 hours. Shaun and Daniel were amazing. Very happy.
Response from the owner:Hi Denise, Thank you so much for the 5 stars and recommendation ⭐️ We’re so glad we could get your hot water service and ducted heater replaced within 24 hours — and that Shan and Daniel looked after you. We’ll be sure to pass on the kind words! Really appreciate your support 😊
Α K
5 months ago
Had a burst water pipe and these guys sorted it out quickly, professionally with no fuss. It's a family-owned business with fair, realistic pricing that prides themselves in honesty and quality work. We dealt with Sam and Adam — both legends and not shonky at all, which is rare in Melbourne these days! Highly recommended and will definitely use their services again.
Response from the owner:Thanks so much for the awesome review! We’re really glad we could get that burst pipe sorted quickly and without the hassle. Sam and Adam will be stoked to hear the shout-out! Being family-owned, honesty and quality are big values for us, so it means a lot that you noticed. We really appreciate the recommendation and look forward to helping you out again whenever you need us.
Denise Kyri
5 months ago
The boys from My Plumbing Services Melbourne were amazing, respectful but above all prompt, excellent communication and workmanship A Grade. With gratitude they are highly recommended you will not be disappointed and very caring to elderly customers. Thank you Sam and Team
Response from the owner:Thanks so much, Denise! We really appreciate your kind words. It’s great to hear our team delivered prompt service and clear communication — and we’re especially glad you felt well looked after. Caring for all our customers, including elderly residents, is something we take seriously. Sam and the team say thank you and we truly appreciate the recommendation!
Leah Cochrane
5 months ago
Sam was very professional and very good to deal with. Very good communication
Response from the owner:Thanks so much, Leah! We’re glad to hear Sam made the process easy and communicated well throughout. Really appreciate the review and support!
George
5 months ago
Super happy with service
Response from the owner:Thanks George! Really glad to hear you’re super happy with our service — appreciate the support!
Melanie Chin
5 months ago
Really happy with the work done at reasonable prices. Was an absolute pleasure to interact with each member of the team who answered all my questions and were quick to get onto the job. I’ll definitely be using this same company for any repairs in the future.
Response from the owner:Thanks so much, Melanie! We’re really happy to hear you loved the work and found our pricing reasonable. The team will be stoked to know they made the experience easy and enjoyable — answering questions and getting straight onto the job is exactly what we aim for. We truly appreciate your support and look forward to helping again in the future!
maryanne webb
5 months ago
First time I have used these People Plumber I find them friendly. They go out of the way to make sure everything’s right. I’m so happy with the results. They even come back and make sure everything’s okay. I have connected hot water and cold water. I would recommend him mick to My family and friends
Response from the owner:Thanks so much, Maryanne! We’re really glad your first experience with us was a positive one. Our team prides itself on making sure everything is done properly — and checking back in to make sure you’re happy with the result. Great to hear your hot and cold water is all sorted! Mick will appreciate the recommendation, and we truly thank you for your support.
Dhruvee Mehta
5 months ago
Absolutely outstanding service from My Plumbing Services! We had an issue where the tap was running very low, which was becoming quite a problem. Sam came in and fixed it quickly and efficiently, explaining everything along the way. We’re really, really happy with both Sam and Adam and the level of service they provided. Professional, friendly, and reliable from start to finish. Honestly can’t think of anyone better than these guys to get the job fixed in no time. Highly recommend
Response from the owner:Thanks so much, Dhruvee! We’re really glad we could get that low-pressure tap sorted quickly for you. Sam and Adam will be thrilled with the shout-out — explaining things clearly and keeping the process smooth is exactly what we aim for. Really appreciate your kind words about our professionalism and reliability, and thank you for the high recommendation!
Chris Stanly
5 months ago
Highly recommend My Plumbing Services! I was dealing with a stressful issue, but Adam and Sam provided a quick and seamless resolution. They responded to my initial inquiry right away and had everything fixed before I knew it. 💨 Their expertise and friendly service made a world of difference. Thank you for the top-notch work! 👏✅
Response from the owner:Thanks so much, Chris! Really glad we could take the stress out of the situation and get everything sorted quickly for you. Adam and Sam will appreciate the shout-out — fast, friendly and expert service is what we strive for. Thanks again for the high recommendation and support! 🙌
Kaye F
5 months ago
I needed to get some urgent plumbing completed to unblock a pipe. In the end, the pipe was so damaged by tree roots that it needed to be re-lined. The My Plumbing Services team were great - coming out late in the day ahead of a public holiday. They cleared the pipe and then promptly returned to do the urgent re-lining. Friendly, knowledgeable and skilled team - accommodated urgent requirements and they’re competitively priced. They did a great job and I would use them again - and recommend them moving forward.Kaye
Response from the owner:Thanks so much, Kaye! We really appreciate you sharing your experience. Glad we could jump in quickly, especially ahead of the public holiday, and get that blocked pipe sorted and re-lined without delay. Our team will love the feedback on being friendly, knowledgeable and skilled — and we’re thrilled you found our pricing competitive. Thanks again for the recommendation and we’d be happy to help anytime!
Kind professional knowing what they doing.. mess left (big job in backyard) in minimum 🤗 price is very good compared to other companies .. I can only hope they will not change .. and other companies should understand that money is not All 💕thank you 👍
Response from the owner:Thank you so much for the beautiful review, Hanna! We really appreciate your kind words and we’re glad you were happy with the work, the care, and the price. It was a big job and we’re happy we could leave things neat for you. Thanks again for the support — we won’t change on you! 😊
Tass Stouraitis
6 months ago
The guys at My Pluming Services, honestly I can't thank them enough. They were very prompt and the service was fantastic. I have no problem in recommending Adam, Mick & the team for all pluming services, well done and thanks again. Tass
Response from the owner:Thanks so much for the great review, Tass! We really appreciate your kind words and the recommendation. We’re glad you were happy with the service and the team — it means a lot. Thanks again for your support!
Matthew Nixon
6 months ago
Excellent service. Sam attended very quickly on Boxing Day (public holiday) and arrived at our address fast. He isolated the gas leak, thoroughly checked the entire gas system, and made sure everything was safe before leaving. Gave our family real peace of mind. Very professional and highly recommended.
Response from the owner:Thank you so much for the detailed review, Matthew! We really appreciate you taking the time to share your experience. We’re glad Sam was able to attend quickly on the public holiday and ensure everything was safe for you and your family. Your peace of mind means a lot to us. Thanks again for the recommendation!
Harrison Carter
6 months ago
Really helpful and efficient service provided. Definitely will use them when I need any plumbing work done!!
Response from the owner:Thanks so much for the great review, Harrison! We really appreciate your feedback and we’re glad you were happy with the service. Look forward to helping you again anytime!
Karen Nield
6 months ago
Great prompt service They organised supplies for the job and very happy with the result
Response from the owner:Thanks for the lovely review, Karen! We’re really glad you were happy with the service and the final result. Appreciate you taking the time to share your feedback!
r b
6 months ago
From Eden through to Adam, Sam, and the rest of the team, the communication, updates, and massive work delivered were spot on. Really appreciate the great work from MPSM.
Response from the owner:Thank you so much for the great review! We really appreciate your feedback and are glad you were happy with the communication, updates and the work delivered by the whole team. Thanks again for choosing us — we truly appreciate the support!
Olha Pokatilova
7 months ago
Great company! No one else was answering over the weekend, but The My Plumbing Team came out right away. Yes, it costs money, but you can clearly see what you’re paying for — fast response, professional service, and quality cleaning. They arrived quickly, did everything thoroughly, and were very pleasant and responsible. I definitely recommend The My Plumbing Team!
Response from the owner:Thank you so much for the wonderful review, Olha! We really appreciate you sharing your experience. We’re glad we could respond quickly over the weekend and provide thorough, professional service. Thanks again for the recommendation — it means a lot to the team!
Haadi Assad
7 months ago
The team at My Plumbing Services were nothing but professional from the early quoting stages to works completing, would defiantly recommend them to friends and family, will be using them on all future works from now on.
Response from the owner:Thanks so much for the great review, Haadi! We really appreciate your kind words and are glad the process from quoting through to completion went smoothly for you. Thanks for the recommendation — we look forward to helping you with future works!
Handyman On call
7 months ago
I hit a pipe and called up my plum ing services Sam came out and repaired the pipe within 2 hours very good job ! Highly recommended 👌
Response from the owner:Thanks so much for the great review! We’re glad Sam was able to get out quickly and repair the pipe for you. We really appreciate the recommendation and are always here if you need anything in the future!
Rocky Camera
7 months ago
Right from the start to the finished, Sam and his team were amazing . Nothing was to much trouble . I would definitely recommend my plumbing service .
Response from the owner:Thank you so much for your wonderful review! We’re thrilled to hear that Sam and the team made the whole process easy for you. We truly appreciate your recommendation and are always here whenever you need us!
Krystal
7 months ago
⭐️⭐️⭐️⭐️⭐️ 5 Stars Shannon was fantastic! He came out to fix the toilet leak and did an excellent job. He was professional, polite and took the time to explain what he was doing. He also made sure everything was clean and tidy before he left which I really appreciated. I’d definitely recommend Shannon to anyone needing a reliable and skilled plumber.
Response from the owner:Thank you so much for the amazing 5-star review, Krystal! We’re thrilled to hear Shannon delivered such a great experience. He takes real pride in his work, and we'll be sure to pass your kind words on to him. We truly appreciate your recommendation and are always here if you need anything! 😊🚰
Megan Blackley
8 months ago
They were extremely helpful with the advice they gave me. They solved an unusual problem with our septic tank. I will use them again and I highly recommend them.
Response from the owner:Thank you so much, Megan! We’re really glad our team could help with your septic issue and provide the advice you needed. We appreciate your recommendation and look forward to helping you again whenever you need us! 😊
Cara Richards
8 months ago
Honestly these are the people - look no further. Incredible service and cheerful people, thank you!
Response from the owner:Thanks so much, Cara! We really appreciate your lovely feedback. We’re so glad you had a great experience — it was a pleasure to help! 😊
Steve Lemon
8 months ago
Very professional and a good service, thank you very much for your time and help
Response from the owner:Thanks so much, Steve! We really appreciate your kind words and are glad you were happy with our service. It was a pleasure to help!

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