Fast Plumbing
Services
24 Hours
Emergency
03 9071 4424
Melbourne Plumbing Specialists
Get a quote
My Home Assist Membership

Immediate help when your home needs it most

When a tap leaks, a drain blocks, a flexi hose bursts, the hot water stops or power starts tripping, people do not want to wait. They want someone to answer the phone, guide them and organise the right help fast.

Leaking taps
Blocked drains
Burst flexi hoses
No hot water
Tripping power
After hours help
Bronze

Starter support

$14.95 / month

Practical phone based help for everyday home issues before they become bigger problems.

  • Priority phone support
  • Unlimited plumbing and roofing advice over the phone
  • Video call troubleshooting assistance
  • Annual home maintenance reminder service
  • No call out fee during business hours
  • Member only pricing on services
Gold

Priority protection

$49.95 / month

The highest level of support for households that want faster access and greater peace of mind.

  • Everything included in Silver
  • 24/7 emergency support line
  • Guaranteed same day attendance, subject to availability
  • Annual plumbing inspection
  • Annual roof inspection
  • Annual hot water service inspection
  • 15% discount on labour
  • Free after hours call out fee
  • Priority scheduling over non members
Why it works

More useful than a warranty when something goes wrong

Appliance warranty providers and large service memberships may not give immediate practical help for plumbing, roofing, hot water or electrical related emergencies. This membership is built around real home problems and fast guidance.

01

Call for help

02

Get immediate guidance

03

Book the right trade

Additional protection plans

Simple monthly add ons for common home issues

🔥

Hot Water Protection Plan

$9.95/month
  • Annual hot water service
  • Priority attendance
  • Discounted replacement pricing
🏠

Roof Care Plan

$14.95/month
  • Annual roof inspection
  • Gutter inspection
  • Storm season preparation report
💧

Drain Care Plan

$9.95/month
  • CCTV discount
  • Jetting discount
  • Priority blockage attendance

What some of our happy customers have to Say

Our high quality service is based on the quality of our team members. All technicians are certified and licensed plumbers
Excellent
My Plumbing Services4.8
Based on 204 reviews
Assma W
3 weeks ago
We recently had our entire bathroom renovated by My Plumbing Services and I honestly couldn’t be happier with the end result. From the very first inspection through to the final handover, the whole process was professional, well organised and completely stress-free. A huge thank you to Sam for overseeing the project from start to finish. Communication was excellent throughout and he always took the time to explain what was happening next and answer any questions we had. Everything that was promised was delivered, and there were never any surprises along the way. Mick kept everything running like clockwork behind the scenes. Scheduling was spot on, trades were organised efficiently, and we were always kept informed of what was happening each day. It’s rare to find a company that actually sticks to their timeline, but they completed our bathroom renovation within the 3–4 weeks they originally quoted, which was incredibly impressive. A special mention also goes to Daniel and Hamish. These guys take real pride in their work and it shows. They arrived on time every day, were polite, respectful and left the work area clean at the end of each day. Their attention to detail and workmanship is second to none. You can tell they genuinely care about delivering a high-quality finish rather than just rushing to the next job. Throughout the renovation, every trade was coordinated seamlessly. Plumbing, electrical, waterproofing, carpentry, plastering, tiling, painting and final fit-off all flowed exactly as planned. The level of organisation behind the scenes was something we really appreciated. The quality of the finished bathroom exceeded our expectations. Every detail has been completed to a very high standard, from the perfectly aligned tiles to the plumbing fixtures and finishing touches. It’s clear they don’t cut corners and only use quality materials and experienced trades. What stood out most was the professionalism of the entire team. They treated our home with respect, communicated honestly, turned up when they said they would, and genuinely cared about making sure we were happy with every stage of the project. If you’re looking for a company that values quality workmanship, reliable communication, realistic timeframes and exceptional customer service, I couldn’t recommend My Plumbing Services highly enough. Thanks again to Sam, Mick, Daniel and Hamish for delivering such an amazing bathroom renovation. We’ll definitely be using your team again and recommending you to all our family and friends.
Sara B
3 weeks ago
Highly recommend! Great communication, arrived on time and did an excellent job.
Nadia Raslan
3 weeks ago
I recently had my hot water service replaced by My Plumbing Services and couldn't be happier with the experience. The team arrived on time, explained everything clearly, and completed the installation to a very high standard. Their pricing was very reasonable with no hidden surprises, and they left the area clean and tidy once the job was finished. The whole process was smooth, professional, and stress-free. I highly recommend My Plumbing Services to anyone looking for honest, reliable plumbers who provide quality workmanship at a fair price. I'll definitely be using them again for any future plumbing needs.
Mohamad Ibrahim
3 weeks ago
Fantastic, prompt service! We had a stressful plumbing issue and Sam came out to save the day. He was calm, professional, and had the problem sorted out in no time. He even took the time to clean up after himself and explain exactly what went wrong. We really appreciate the honest, high-quality work!"
Christalla A
4 weeks ago
We had an emergency with our owners corporation's main water pipe on a Sunday after it was damaged and the team responded quickly and professionally. They arrived promptly, explained everything clearly and worked efficiently to restore the water supply for all 10 properties which also included a commercial building. Their workmanship was excellent and they took the time to make sure everything was working properly before leaving. They were friendly, knowledgeable and understanding during what was a very stressful situation. We really appreciated their reliability and willingness to come out on a Sunday. Highly recommend them to anyone needing honest, high quality plumbing services. Thank you again for your outstanding work!
Sam Lawless
1 month ago
Great service. Very reliable team and highly Skilled in all aspects of plumbing. We have used the team on everything from huge roofing projects to small maintenance jobs and cannot recommend them more.
Shannon Bennett
1 month ago
Sam and his team are true professionals, great to deal with from start to finish!
Michael Kahla
1 month ago
Had a leaking tap, young bloke Ahmad came out to quote me , very nice guy young and reliable something you don’t see often these days, job was completed the next day, 10/10 experience
Amir Namdar
2 months ago
After-hours call for a water spill issue. I rang pretty late at night and Sam was amazing — attentive, professional, and resolved the issue quickly, and made sure there were no further leakage by doing additional checks. Really appreciated the prompt response, highly recommend them.
Abdul ElSaleh
2 months ago
I had a great experience with My Plumbing Services. The team was professional, punctual, and very knowledgeable. They quickly diagnosed the issue and fixed it efficiently. The pricing was fair, and they made sure to clean up after the job was done. I highly recommend their services to anyone in need of reliable plumbing work
Assad Chahine
3 months ago
Can’t recommend the team highly enough! Had a busted pipe under the house with water everywhere. Feared the worst but thankfully looked worse than what it was. They came out same day and repaired with minimal disruption. Honest, reliable and prompt!! Thanks guys!
Tony Franze
3 months ago
Called My plumbing Services for a blockage and Adam was set out.was on time with call out, knowledgeable and fair with pricing. Highly recommend MY PLUMBING SERVICES
Tina
3 months ago
Adam changed my kitchen tap and replaced parts of the system to flush the toilet. Adam arrived punctual at the arranged time. He was professional and approachable. He did a fantastic job and nothing was too much trouble. I highly recommend his services
mark chrystie
3 months ago
After contacting My Plumbing Service they attended at the time they promised and completed the work at my house quickly and efficiently. The workers that attended were polite and friendly and explained what they were doing and took photos to show me. Great service
Barry Nissenbaum
3 months ago
Have utilised Sam on a number of occasions and always has helped solve complex problems in a timely manner
Ruby Q
3 months ago
Such good service and extremely helpful especially late on a Sunday night! My hot water system was leaking and they were able to walk me through how to turn it all off so that it wouldn’t end up costing a fortune! Would absolutely recommend them and will be using them in the future. Thanks so much guys.
Adam Greco
3 months ago
These guys were prompt, efficient, and when they said they were going to be here to get the job done, they kept to their word. There was no mucking around. I will use them again in the future.
Mona Catterall
4 months ago
Very happy with honest and great service 😊
Compliments to Sam. He attended our property today to fix a water pipe connected to our water meter that came loose. Being first home owners it’s really hard to find plumbers that you can trust to do quality work. Would definitely contact My Plumbing Services again for any future plumbing work. Fees are reasonable and he was happy to answer all of our questions.
Response from the owner:Thanks so much for the lovely review, Karlyn! ⭐ We’re really glad Sam could help get the issue sorted for you. As first home owners, we know how important it is to find trades you can trust, so it means a lot to hear you felt comfortable and well looked after. We’ll be sure to pass your kind words on to Sam. Thanks again for choosing My Plumbing Services — we’re always here if you need us in the future! 😊
Isaac Loven
5 months ago
The 2 guys that did the work went beyond just replacing the gutters. Also removed the split wood and touched up the corner with paint. Was also a cheaper quote.
Response from the owner:Thanks so much for the great review, Isaac! ⭐ We really appreciate you taking the time to share your experience. The team always tries to go the extra mile, so we're glad they could help out with the extra bits while replacing the gutters. It's great to hear you were happy with the price as well. Thanks again for choosing My Plumbing Services!
Suzanne Black
5 months ago
Fantastic team! Very happy with the works carried out and they kept us informed throughout. Highly recommend!
Response from the owner:Hi Suzanne, Thank you so much for the 5 stars ⭐️ We really appreciate the kind words. We’re so glad you were happy with the works and our communication throughout the job — that means a lot to our team. Thanks again for the recommendation! 😊
Jen Berean
5 months ago
Very friendly and helpful team
Response from the owner:Hi Jen, Thank you so much for the 5 stars! ⭐️ We really appreciate the kind words — our team always aims to be friendly and helpful on every job. Thanks again for your support 😊
Ia Dillon
5 months ago
Shannon was courteous arriving on time and was efficient installing new thermann gas contiguous flow hot water system he did an awesome job he took care of everything and cleaned everything it gives me confidence to know there are good people with integrity. Thanks Shannon you’re awesome for looking after me and did an Awesome job. Thanks My Plumbing Services Team
Response from the owner:Hi there, Thank you so much for the amazing 5-star review ⭐️ We’re so glad to hear Shannon looked after you and delivered a smooth install of your new Thermann continuous flow hot water system. We pride ourselves on being punctual, efficient and leaving every job clean and tidy — so your feedback means a lot. We’ll be sure to pass this on to Shannon — he’ll really appreciate it! Thanks again for trusting My Plumbing Services Team 🙌
Sam Rothery
5 months ago
The team at My Plumbing Services produce high quality work in a timely and efficient manner. I highly recommend using them and will be a repeat customer in future.
Response from the owner:Hi Sam, Thanks so much for the 5 stars and the great feedback ⭐️ We really appreciate you recognising the quality of our work and the efficiency of our team. It means a lot to us. Looking forward to working with you again in the future — thanks for the recommendation! 🙌
Denise
5 months ago
Highly recommend My Plumbing Services. Replaced hot water service and ducted heater within 24 hours. Shaun and Daniel were amazing. Very happy.
Response from the owner:Hi Denise, Thank you so much for the 5 stars and recommendation ⭐️ We’re so glad we could get your hot water service and ducted heater replaced within 24 hours — and that Shan and Daniel looked after you. We’ll be sure to pass on the kind words! Really appreciate your support 😊
Real home support

What happens when something goes wrong?

Choose a common home issue and see how a My Plumbing Services membership can help you get support faster.

Blocked drain Helpful with Silver or Gold

A blocked drain starts backing up at home

Instead of guessing what to do next, members can call for support, get practical guidance and arrange priority attendance if a plumber is needed.

1

Call for advice before the issue gets worse.

2

Get help understanding whether it needs urgent attendance.

3

Access member pricing and priority booking options.

Compare membership plans

One membership, many benefits

Priority help when it matters

Get faster support when you are dealing with a leak, blockage, hot water issue or urgent plumbing concern at home.

Practical advice over the phone

Speak with someone who can guide you through the next step, whether it is troubleshooting, booking a visit or knowing what to do first.

Regular checks for peace of mind

Stay ahead of common issues with scheduled plumbing, roof, gutter and hot water inspections depending on your plan.

Member only savings

Enjoy exclusive member pricing, labour discounts and reduced call out fees across selected plumbing and home maintenance services.
Sign up today

Make the most of your home membership

Whether you need advice, maintenance reminders or priority support when something goes wrong, your My Plumbing Services membership is designed to make home care simpler, faster and less stressful
Get support when you need it
Keep your home maintained
Save with member pricing
Enjoy priority booking
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