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What Do Plumbers Do to Unclog Drains?

Blocked drains can go from a minor annoyance to a full-blown disaster faster than you think. A slow sink today can turn into an overflowing drain tomorrow. It’s frustrating and stressful. Calling an emergency plumber is the go-to solution to properly fix your clogged drains.

Professional plumbers don’t just push the blockage aside. They find the exact cause, clear it completely, and make sure it does not come back. Using advanced tools and proven methods, including CCTV drain camera inspection to get the real footage of the problem deep down your drain, high-pressure water jetting to blast away hard clogs, and they deliver long-term solutions, not quick fixes.

If you are dealing with a stubborn blockage, especially in Melbourne homes where tree roots and ageing pipes are common, this guide will walk you through exactly how the experts handle it.

How Professionals Fix Clogged Drains

When a plumber arrives, we do not start guessing. Our team follow a clear process designed to solve the problem properly.

First, our licensed plumber assesses what is happening. Are multiple drains slow? Is there a bad smell? Is water backing up? These clues help determine whether the issue is local or deeper in the system. Next, we will inspect the pipes. My Plumbing Services uses a CCTV drain camera inspection to see inside the drain and provide HD footage of the causes. This gives us a real-time view of the blockage and removes all guesswork.

Once the problem is identified, we will explain the extent of the problem and the right plumbing solution tailored to your needs to clear it. This could be a mechanical tool for simple clogs or advanced techniques like high-pressure water jetting for more serious blockages.

For the last step, we test the system to make sure that everything flows smoothly again. This step ensures the job is fully complete, not just temporarily fixed.

Professional Plumbing Tools That Get Results

Manual Drain Snakes

Manual drain snakes are often used for small, localised clogs. These flexible tools are inserted into the pipe to hook or break apart debris like hair or food waste. It is an effective way for minor issues but have limits when the blockage is deeper or more severe.

Motorised Drain Snakes

For tougher clogs, our registered plumbers use motorised drain snakes. These powered tools can reach further into the pipe and break through stubborn materials like compact grease or debris. They are especially useful when DIY methods have failed or when the blockage is not close to the surface.

CCTV Drain Camera Inspection

One of the most valuable tools in modern plumbing is the CCTV drain camera inspection. This technology allows plumbers to:

  • Find the exact location of the blockage
  • Identify the cause using the HD footage to see whether it is roots, grease, or damage
  • Check the condition of the pipes to see if it needs repair or replacement

Instead of guessing, plumbers can target the problem directly, saving time and avoiding unnecessary work.

High-Pressure Water Jetting

For serious blockages, nothing beats high-pressure water jetting to clear hard blockages. This tool is a powerful stream of water to blast through debris and clean the inside of the pipes. It does not just clear the blockage. It removes buildup along the pipe walls, restoring proper flow. It is one of the most effective solutions for long-term results, especially in homes with recurring drain issues.

What Causes Drain Clogs?

Every day habits are a factor in having deep clogs. Grease and oil poured down the sink can harden inside pipes. Hair and soap scum collect in bathroom drains. Food scraps and foreign objects add to the problem.

Major culprits are the invasive tree roots growing under pipes. They can create serious obstructions that require professional equipment to remove. Also, older pipes can contribute to the issue. Cracks, corrosion, or poor installation can make blockages more likely.

Who To Call for Dealing with A Clogged Drain or Sewer Line?

When it comes to unblocking the clogs and clearing the buildup of debris. Choosing the right team matters. My Plumbing Services offers reliable, professional solutions tailored to local homes and business properties. Our experienced and fully qualified plumbers use advanced tools and proven techniques to deliver fast and effective results.

What you can expect:

  • Accurate diagnosis using CCTV drain camera technology and HD real-time footage
  • Powerful cleaning with high-pressure water jetting, blasting away hard-built debris
  • Honest-friendly advice and transparent pricing without hidden surprises
  • Long-term solutions, not quick fixes

My Plumbing Services' local knowledge means we understand the common causes of blockages in Melbourne and how to fix them properly.

Final Thoughts: Clear Drains, No Stress

Professional and trusted plumbers take a complete, professional approach. We inspect the problem, use the right tools, and ensure your plumbing system is fully restored.

We understand that blocked drains are more than just an inconvenience. If left untreated, they can lead to water damage, bad odours, and costly repairs. Before it happens, take action now to stop further damage.

Reach out to My Plumbing Services today for expert help and get your plumbing flowing smoothly again.

 

What some of our happy customers have to Say

Our high quality service is based on the quality of our team members. All technicians are certified and licensed plumbers
Excellent
My Plumbing Services4.7
Based on 194 reviews
Assad Chahine
3 weeks ago
Can’t recommend the team highly enough! Had a busted pipe under the house with water everywhere. Feared the worst but thankfully looked worse than what it was. They came out same day and repaired with minimal disruption. Honest, reliable and prompt!! Thanks guys!
Tony Franze
4 weeks ago
Called My plumbing Services for a blockage and Adam was set out.was on time with call out, knowledgeable and fair with pricing. Highly recommend MY PLUMBING SERVICES
Tina
4 weeks ago
Adam changed my kitchen tap and replaced parts of the system to flush the toilet. Adam arrived punctual at the arranged time. He was professional and approachable. He did a fantastic job and nothing was too much trouble. I highly recommend his services
mark chrystie
4 weeks ago
After contacting My Plumbing Service they attended at the time they promised and completed the work at my house quickly and efficiently. The workers that attended were polite and friendly and explained what they were doing and took photos to show me. Great service
Barry Nissenbaum
1 month ago
Have utilised Sam on a number of occasions and always has helped solve complex problems in a timely manner
Ruby Q
1 month ago
Such good service and extremely helpful especially late on a Sunday night! My hot water system was leaking and they were able to walk me through how to turn it all off so that it wouldn’t end up costing a fortune! Would absolutely recommend them and will be using them in the future. Thanks so much guys.
Adam Greco
1 month ago
These guys were prompt, efficient, and when they said they were going to be here to get the job done, they kept to their word. There was no mucking around. I will use them again in the future.
Mona Catterall
2 months ago
Very happy with honest and great service 😊
Compliments to Sam. He attended our property today to fix a water pipe connected to our water meter that came loose. Being first home owners it’s really hard to find plumbers that you can trust to do quality work. Would definitely contact My Plumbing Services again for any future plumbing work. Fees are reasonable and he was happy to answer all of our questions.
Response from the owner:Thanks so much for the lovely review, Karlyn! ⭐ We’re really glad Sam could help get the issue sorted for you. As first home owners, we know how important it is to find trades you can trust, so it means a lot to hear you felt comfortable and well looked after. We’ll be sure to pass your kind words on to Sam. Thanks again for choosing My Plumbing Services — we’re always here if you need us in the future! 😊
Isaac Loven
3 months ago
The 2 guys that did the work went beyond just replacing the gutters. Also removed the split wood and touched up the corner with paint. Was also a cheaper quote.
Response from the owner:Thanks so much for the great review, Isaac! ⭐ We really appreciate you taking the time to share your experience. The team always tries to go the extra mile, so we're glad they could help out with the extra bits while replacing the gutters. It's great to hear you were happy with the price as well. Thanks again for choosing My Plumbing Services!
Suzanne Black
3 months ago
Fantastic team! Very happy with the works carried out and they kept us informed throughout. Highly recommend!
Response from the owner:Hi Suzanne, Thank you so much for the 5 stars ⭐️ We really appreciate the kind words. We’re so glad you were happy with the works and our communication throughout the job — that means a lot to our team. Thanks again for the recommendation! 😊
Jen Berean
3 months ago
Very friendly and helpful team
Response from the owner:Hi Jen, Thank you so much for the 5 stars! ⭐️ We really appreciate the kind words — our team always aims to be friendly and helpful on every job. Thanks again for your support 😊
Ia Dillon
3 months ago
Shannon was courteous arriving on time and was efficient installing new thermann gas contiguous flow hot water system he did an awesome job he took care of everything and cleaned everything it gives me confidence to know there are good people with integrity. Thanks Shannon you’re awesome for looking after me and did an Awesome job. Thanks My Plumbing Services Team
Response from the owner:Hi there, Thank you so much for the amazing 5-star review ⭐️ We’re so glad to hear Shannon looked after you and delivered a smooth install of your new Thermann continuous flow hot water system. We pride ourselves on being punctual, efficient and leaving every job clean and tidy — so your feedback means a lot. We’ll be sure to pass this on to Shannon — he’ll really appreciate it! Thanks again for trusting My Plumbing Services Team 🙌
Sam Rothery
3 months ago
The team at My Plumbing Services produce high quality work in a timely and efficient manner. I highly recommend using them and will be a repeat customer in future.
Response from the owner:Hi Sam, Thanks so much for the 5 stars and the great feedback ⭐️ We really appreciate you recognising the quality of our work and the efficiency of our team. It means a lot to us. Looking forward to working with you again in the future — thanks for the recommendation! 🙌
Denise
3 months ago
Highly recommend My Plumbing Services. Replaced hot water service and ducted heater within 24 hours. Shaun and Daniel were amazing. Very happy.
Response from the owner:Hi Denise, Thank you so much for the 5 stars and recommendation ⭐️ We’re so glad we could get your hot water service and ducted heater replaced within 24 hours — and that Shan and Daniel looked after you. We’ll be sure to pass on the kind words! Really appreciate your support 😊
Α K
4 months ago
Had a burst water pipe and these guys sorted it out quickly, professionally with no fuss. It's a family-owned business with fair, realistic pricing that prides themselves in honesty and quality work. We dealt with Sam and Adam — both legends and not shonky at all, which is rare in Melbourne these days! Highly recommended and will definitely use their services again.
Response from the owner:Thanks so much for the awesome review! We’re really glad we could get that burst pipe sorted quickly and without the hassle. Sam and Adam will be stoked to hear the shout-out! Being family-owned, honesty and quality are big values for us, so it means a lot that you noticed. We really appreciate the recommendation and look forward to helping you out again whenever you need us.
Denise Kyri
4 months ago
The boys from My Plumbing Services Melbourne were amazing, respectful but above all prompt, excellent communication and workmanship A Grade. With gratitude they are highly recommended you will not be disappointed and very caring to elderly customers. Thank you Sam and Team
Response from the owner:Thanks so much, Denise! We really appreciate your kind words. It’s great to hear our team delivered prompt service and clear communication — and we’re especially glad you felt well looked after. Caring for all our customers, including elderly residents, is something we take seriously. Sam and the team say thank you and we truly appreciate the recommendation!
Leah Cochrane
4 months ago
Sam was very professional and very good to deal with. Very good communication
Response from the owner:Thanks so much, Leah! We’re glad to hear Sam made the process easy and communicated well throughout. Really appreciate the review and support!
George
4 months ago
Super happy with service
Response from the owner:Thanks George! Really glad to hear you’re super happy with our service — appreciate the support!
Melanie Chin
4 months ago
Really happy with the work done at reasonable prices. Was an absolute pleasure to interact with each member of the team who answered all my questions and were quick to get onto the job. I’ll definitely be using this same company for any repairs in the future.
Response from the owner:Thanks so much, Melanie! We’re really happy to hear you loved the work and found our pricing reasonable. The team will be stoked to know they made the experience easy and enjoyable — answering questions and getting straight onto the job is exactly what we aim for. We truly appreciate your support and look forward to helping again in the future!
maryanne webb
4 months ago
First time I have used these People Plumber I find them friendly. They go out of the way to make sure everything’s right. I’m so happy with the results. They even come back and make sure everything’s okay. I have connected hot water and cold water. I would recommend him mick to My family and friends
Response from the owner:Thanks so much, Maryanne! We’re really glad your first experience with us was a positive one. Our team prides itself on making sure everything is done properly — and checking back in to make sure you’re happy with the result. Great to hear your hot and cold water is all sorted! Mick will appreciate the recommendation, and we truly thank you for your support.
Dhruvee Mehta
4 months ago
Absolutely outstanding service from My Plumbing Services! We had an issue where the tap was running very low, which was becoming quite a problem. Sam came in and fixed it quickly and efficiently, explaining everything along the way. We’re really, really happy with both Sam and Adam and the level of service they provided. Professional, friendly, and reliable from start to finish. Honestly can’t think of anyone better than these guys to get the job fixed in no time. Highly recommend
Response from the owner:Thanks so much, Dhruvee! We’re really glad we could get that low-pressure tap sorted quickly for you. Sam and Adam will be thrilled with the shout-out — explaining things clearly and keeping the process smooth is exactly what we aim for. Really appreciate your kind words about our professionalism and reliability, and thank you for the high recommendation!
Chris Stanly
4 months ago
Highly recommend My Plumbing Services! I was dealing with a stressful issue, but Adam and Sam provided a quick and seamless resolution. They responded to my initial inquiry right away and had everything fixed before I knew it. 💨 Their expertise and friendly service made a world of difference. Thank you for the top-notch work! 👏✅
Response from the owner:Thanks so much, Chris! Really glad we could take the stress out of the situation and get everything sorted quickly for you. Adam and Sam will appreciate the shout-out — fast, friendly and expert service is what we strive for. Thanks again for the high recommendation and support! 🙌
Kaye F
4 months ago
I needed to get some urgent plumbing completed to unblock a pipe. In the end, the pipe was so damaged by tree roots that it needed to be re-lined. The My Plumbing Services team were great - coming out late in the day ahead of a public holiday. They cleared the pipe and then promptly returned to do the urgent re-lining. Friendly, knowledgeable and skilled team - accommodated urgent requirements and they’re competitively priced. They did a great job and I would use them again - and recommend them moving forward.Kaye
Response from the owner:Thanks so much, Kaye! We really appreciate you sharing your experience. Glad we could jump in quickly, especially ahead of the public holiday, and get that blocked pipe sorted and re-lined without delay. Our team will love the feedback on being friendly, knowledgeable and skilled — and we’re thrilled you found our pricing competitive. Thanks again for the recommendation and we’d be happy to help anytime!
Kind professional knowing what they doing.. mess left (big job in backyard) in minimum 🤗 price is very good compared to other companies .. I can only hope they will not change .. and other companies should understand that money is not All 💕thank you 👍
Response from the owner:Thank you so much for the beautiful review, Hanna! We really appreciate your kind words and we’re glad you were happy with the work, the care, and the price. It was a big job and we’re happy we could leave things neat for you. Thanks again for the support — we won’t change on you! 😊
Tass Stouraitis
5 months ago
The guys at My Pluming Services, honestly I can't thank them enough. They were very prompt and the service was fantastic. I have no problem in recommending Adam, Mick & the team for all pluming services, well done and thanks again. Tass
Response from the owner:Thanks so much for the great review, Tass! We really appreciate your kind words and the recommendation. We’re glad you were happy with the service and the team — it means a lot. Thanks again for your support!
Matthew Nixon
5 months ago
Excellent service. Sam attended very quickly on Boxing Day (public holiday) and arrived at our address fast. He isolated the gas leak, thoroughly checked the entire gas system, and made sure everything was safe before leaving. Gave our family real peace of mind. Very professional and highly recommended.
Response from the owner:Thank you so much for the detailed review, Matthew! We really appreciate you taking the time to share your experience. We’re glad Sam was able to attend quickly on the public holiday and ensure everything was safe for you and your family. Your peace of mind means a lot to us. Thanks again for the recommendation!
Harrison Carter
5 months ago
Really helpful and efficient service provided. Definitely will use them when I need any plumbing work done!!
Response from the owner:Thanks so much for the great review, Harrison! We really appreciate your feedback and we’re glad you were happy with the service. Look forward to helping you again anytime!
Karen Nield
5 months ago
Great prompt service They organised supplies for the job and very happy with the result
Response from the owner:Thanks for the lovely review, Karen! We’re really glad you were happy with the service and the final result. Appreciate you taking the time to share your feedback!
r b
5 months ago
From Eden through to Adam, Sam, and the rest of the team, the communication, updates, and massive work delivered were spot on. Really appreciate the great work from MPSM.
Response from the owner:Thank you so much for the great review! We really appreciate your feedback and are glad you were happy with the communication, updates and the work delivered by the whole team. Thanks again for choosing us — we truly appreciate the support!
Olha Pokatilova
6 months ago
Great company! No one else was answering over the weekend, but The My Plumbing Team came out right away. Yes, it costs money, but you can clearly see what you’re paying for — fast response, professional service, and quality cleaning. They arrived quickly, did everything thoroughly, and were very pleasant and responsible. I definitely recommend The My Plumbing Team!
Response from the owner:Thank you so much for the wonderful review, Olha! We really appreciate you sharing your experience. We’re glad we could respond quickly over the weekend and provide thorough, professional service. Thanks again for the recommendation — it means a lot to the team!
Haadi Assad
6 months ago
The team at My Plumbing Services were nothing but professional from the early quoting stages to works completing, would defiantly recommend them to friends and family, will be using them on all future works from now on.
Response from the owner:Thanks so much for the great review, Haadi! We really appreciate your kind words and are glad the process from quoting through to completion went smoothly for you. Thanks for the recommendation — we look forward to helping you with future works!
Handyman On call
6 months ago
I hit a pipe and called up my plum ing services Sam came out and repaired the pipe within 2 hours very good job ! Highly recommended 👌
Response from the owner:Thanks so much for the great review! We’re glad Sam was able to get out quickly and repair the pipe for you. We really appreciate the recommendation and are always here if you need anything in the future!
Rocky Camera
6 months ago
Right from the start to the finished, Sam and his team were amazing . Nothing was to much trouble . I would definitely recommend my plumbing service .
Response from the owner:Thank you so much for your wonderful review! We’re thrilled to hear that Sam and the team made the whole process easy for you. We truly appreciate your recommendation and are always here whenever you need us!
Krystal
6 months ago
⭐️⭐️⭐️⭐️⭐️ 5 Stars Shannon was fantastic! He came out to fix the toilet leak and did an excellent job. He was professional, polite and took the time to explain what he was doing. He also made sure everything was clean and tidy before he left which I really appreciated. I’d definitely recommend Shannon to anyone needing a reliable and skilled plumber.
Response from the owner:Thank you so much for the amazing 5-star review, Krystal! We’re thrilled to hear Shannon delivered such a great experience. He takes real pride in his work, and we'll be sure to pass your kind words on to him. We truly appreciate your recommendation and are always here if you need anything! 😊🚰
Megan Blackley
7 months ago
They were extremely helpful with the advice they gave me. They solved an unusual problem with our septic tank. I will use them again and I highly recommend them.
Response from the owner:Thank you so much, Megan! We’re really glad our team could help with your septic issue and provide the advice you needed. We appreciate your recommendation and look forward to helping you again whenever you need us! 😊
Cara Richards
7 months ago
Honestly these are the people - look no further. Incredible service and cheerful people, thank you!
Response from the owner:Thanks so much, Cara! We really appreciate your lovely feedback. We’re so glad you had a great experience — it was a pleasure to help! 😊
Steve Lemon
7 months ago
Very professional and a good service, thank you very much for your time and help
Response from the owner:Thanks so much, Steve! We really appreciate your kind words and are glad you were happy with our service. It was a pleasure to help!
Flavio Amaral
7 months ago
We had an issue with our drain being blocked, so we contacted My plumbing services, responded straight away and was at my place with hours! These guys come highly recommended
Response from the owner:Thanks so much, Flavio! We’re really glad we could help sort out your blocked drain so quickly. We appreciate the recommendation and your kind words! 🙏💧
Gavin Silbert QC
7 months ago
My Plumbing Services were absolutely marvellous. They located a burst copper pipe a metre below the bathroom floor and managed to replace it in extra quick time. I am very impressed with the quality of their expertise and workmanship and would have no hesitation in recommending them for the most difficult plumbing problems.
Response from the owner:Hi Gavin, Thanks so much for the great review! We’re really glad we could sort out the leak quickly for you. Appreciate your kind words and recommendation — means a lot to the team!
Angela Gogorossis
7 months ago
Great experience with my plumbing services. The guys were super helpful and extremely efficient. Very happy and would highly recommend. Thanks a lot, Angie.
Response from the owner:Thanks so much, Angie! Really glad to hear you had a great experience. Appreciate the kind words and recommendation!

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